Returns & Exchanges
We want you to love your new furniture, which is why we offer a 30-day trial period on all our sofas and home accessories. If your new piece isn't the perfect fit for your living space, we will gladly assist you with a return or exchange.
Initiate Your Request
Contact our support team or log into your account portal within 30 days of delivery to start the return process.
Prepare for Pickup
Ensure the sofa is in its original condition; our logistics team will coordinate a convenient time to collect the item directly from your home.
Quality Inspection
Once the item arrives back at our warehouse, our furniture specialists will inspect it to ensure it meets our resale standards.
Receive Your Refund
After approval, your refund will be processed back to your original payment method, minus a flat-rate return shipping fee.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing